Here's a simple steps to add your exchange email address to your blackberry device. You need the following information. Email Address e.g. firstname.lastname@example.org Your email password Outlook Web Access URL e.g. https://mail.king.net/owa or https://mail.king.net Username Mailbox Name and of course you have data service added to your voice from your Phone Service Provider. If all set, let's begin: Press the Blackberry icon in you phone device. This is normally located beside the green phone icon. Scroll down until you see the Email Settings (Globe with mail envelop icon). Click it to add a new email mailbox. Move your pointer to Add An Email Account and execute. In "Add my existing email account to my device", enter your full email address e.g. email@example.com and email password. I recommend to click the Show Password to make sure that you enter the right information for your email password. If you fail three times, your account will be automatically locked out.